Support

Comprehensive Support for Your Cashless Journey

At CORE Cashless, we’re committed to providing exceptional support to ensure your success. Our dedicated support team is available to assist you with any questions, concerns, or technical issues you may encounter. From initial onboarding to ongoing maintenance and upgrades, we’re here to help you make the most of your CORE Cashless solutions.

Our goal is to ensure that you have a seamless and efficient experience with our technology, allowing you to focus on what matters most—delivering a fantastic experience for your guests.

Key Support Offerings:

24/7 Technical Support

Access round-the-clock technical assistance to resolve any issues promptly and minimize downtime.

Online Knowledge Base

Explore a comprehensive library of articles, guides, and FAQs to help you troubleshoot and learn more about our solutions.

Training and Onboarding Resources

Benefit from detailed training sessions and onboarding materials to get your team up to speed quickly.

Dedicated Account Management

Work with a dedicated account manager who understands your unique needs and provides personalized support.

Regular Software Updates and Maintenance

Receive continuous improvements and updates to our software to ensure optimal performance and security.

Customizable Support Plans

Choose from a range of support plans tailored to your specific requirements and operational demands.

Additional Support Features:

Remote Assistance

Utilize remote support tools for quick and effective troubleshooting and problem resolution.

Live Chat Support

Get instant answers and assistance through our live chat feature, available on our website.

Community Forum

Engage with other CORE Cashless users in our community forum to share tips, experiences, and best practices.

Proactive Monitoring

Benefit from proactive system monitoring to detect and address potential issues before they impact your operations.

Storefront Capabilities and Integrations:

Storefront Integration

Our web portal seamlessly integrates with the CORE Cashless ecosystem, allowing you to manage accounts, purchase tickets, reload spending cards, and access exclusive offers.

User-Friendly Interface

Screenshots showcase the intuitive user interface, making navigation and operation simple for both administrators and guests.

Real-Time Data Access

View real-time data and analytics to monitor performance, track transactions, and generate reports effortlessly.

More Details about Integrations/Capabilities:

Comprehensive Integrations

CORE Cashless solutions integrate with various point-of-sale systems, ticketing platforms, and CRM systems to ensure a smooth and unified operation.

Customizable Features

Tailor the system to meet your specific needs, whether it's for festivals, theme parks, sports events, or other venues.

Scalability

Our solutions scale with your business, supporting everything from small events to large-scale operations.

Enhanced Security

Benefit from robust security measures, including encrypted transactions and remote account management.

Ready to Get the Support You Need?

Reach out to our support team today and experience the difference with CORE Cashless. We're here to ensure your success every step of the way.